---
title: How to use Custom Entities
description: Using Custom Entities in Articles Accessing the Tags panel While editing an article, go to the Tags panel in the right-hand column (expand it if it is…
---

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3. [Custom Entities](https://knowledge-base.sportal365.com/features?hsLang=en#custom-entities)

# How to use Custom Entities

## Custom Entities help you categorize and tag content across multiple domains. This guide explains how to use Custom Entities when writing and organizing articles in the CMS.

### Using Custom Entities in Articles

### Accessing the Tags panel

1. While editing an article, go to the **Tags** panel in the right-hand column (expand it if it is collapsed)
2. The **Tags** panel has these fields for custom entities: 
     - Tags - used for the custom tags created in your project
     - Domain
     - Entity Type
     - Connections (custom entities)

![Tags panel with Domain set to Business, Entity Type set to Organization and an empty ](https://knowledge-base.sportal365.com/hs-fs/hubfs/knowledge-base/cms-4.8.0/article-edit/tags-panel-custom-entity-fields.png?width=746&name=tags-panel-custom-entity-fields.png)

### Adding Custom Entities to Articles

1. **Select Domain** 
     - Click the Domain dropdown
     - Choose from the domains available on your project, for example: 
           - Technology
           - Entertainment
           - Business
           - Politics
     - **Sport** (the default) shows the sport connections fields instead of **Entity Type** and **Connections (custom entities)**; see [Understanding Sport Connections](https://knowledge-base.sportal365.com/understanding-sport-connections?hsLang=en)
2. **Choose Entity Type** 
     - After selecting a domain, choose the Entity Type: 
           - Person
           - Organization
           - Place
3. **Select Specific Entities** 
     - Use the Connections field to search for entities
     - Select entities from the search results
     - Selected entities appear with their icons and color coding below   
           - Color coding options are as follows:  
                   - **Person** - Blue
                   - **Organization** - Pink
                   - **Place** - Green

### Example Workflow

Here's an example of tagging a business organization:

1. Open the **Tags** panel
2. Set Domain to "Business"
3. Set Entity Type to "Organization"
4. In the **Connections (custom entities)** field (“Search across custom entities”), search for your organization (e.g., "sportal")
5. Click the desired entity from the search results
6. The selected entity appears below with its icon

### Finding Articles with Custom Entities

### Using Advanced Search

To find articles tagged with specific Custom Entities:  
![Legacy All Articles card with advanced filters expanded (Hide advanced filters). Domain is set to Business (marker 1) and Entity Type to Person (marker 2), which reveals Connections (custom entities) with ](https://knowledge-base.sportal365.com/hs-fs/hubfs/knowledge-base/cms-4.8.0/listing/all-articles-advanced-filters-custom-entities.png?width=900&name=all-articles-advanced-filters-custom-entities.png)

1. Use the article search functionality: in the legacy **All Articles** list, open the advanced filters; in **All Articles (new)**, click **Filters** to open the filters panel
2. Apply filters for: 
     - **Domain**
     - **Entity Type** (**Entity type** in All Articles (new)), which appears once you choose a domain
     - **Connections (custom entities)** (**Entities** in All Articles (new)), which appears once you choose an entity type, to search for the entity itself

### Tips for Effective Use

1. **Consistent Tagging:** 
     - Use relevant entities for each article
     - Maintain consistency in entity selection
     - Tag all relevant aspects of the article
2. **Domain Selection:** 
     - Choose the most appropriate domain for your content
     - You can use entities from multiple domains in one article
     - Selected entities remain visible when switching domains
3. **Organization:** 
     - Use entity types systematically
     - Combine entities logically
     - Review tagged entities before publishing
4. **Search Optimization:** 
     - Use specific entity types for better searchability
     - Combine filters for precise article finding
     - Keep entity associations relevant to the content

#### Troubleshooting

Common situations and solutions:

1. **Can't find an entity?** 
     - Check your Domain selection
     - Verify the Entity Type
     - Try alternative search terms
     - Ensure the entity has been created
2. **Entity not appearing after selection?** 
     - Refresh the **Tags** panel
     - Check if the entity is still active
     - Verify your permissions
3. **Wrong entity type showing?** 
     - Double-check your Domain selection
     - Verify that the entity was created with the correct type
     - Contact an administrator if metadata seems incorrect

 

**NEXT**: [How to use Custom Entities - Video](https://knowledge-base.sportal365.com/how-to-use-custom-entities-video?hsLang=en)

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